![]() ![]() ![]() Secondly, contact the retailer to get information on whether you can get a refund. ![]() The best advice, in this case, is, first, don’t start playing the game if you’re not sure you need it. Some retailers may allow you to return even such a game, while others refuse to do so, citing that you started using the product. In most cases, you can return an unopened game, but if it has been opened and used, it makes things more complicated. If you bought the game on physical media, a lot of your ability to get a refund depends on the seller. How to refund a physical Nintendo Switch gamesīut let’s go back to how you can get a refund in practice (although I can’t guarantee that you will definitely get one). Nintendo has already tweaked its policy and added instructions on how to use the right for European residents to get refunds on pre-orders. Yes, Nintendo is still reluctant to make refunds in Europe (citing that “this statutory right to cancel expires earlier for contracts for digital content that is not provided intangible media if we started after you expressly agreed that we could start our work before the end of the cancellation period, and you acknowledge that you thereby lose the right to cancel”), but the company recently lost an appeal in Germany, which found that this interpretation of the law was not correct. In the EU, according to the regulations, during this period, you can get your funds back in full and without giving a reason. However, in the EU, the returns policy means that you have the right to get your money back if less than 14 days have passed, including for online purchases. ![]() For example, in the US, there are no laws governing the returns policy, so each company is free to handle the issue in its own way. While these reasons may sound frivolous, you should understand that the company’s return policy must be subject to local law. You want to make a refund for pre-order.Accidental purchase (including buying the wrong game).The game turned out to be uninteresting.Here are the most common reasons why people might apply for a refund: From the fact, as I said above, that you can just misclick and buy the wrong title to the fact that the game might just disappoint you. When you may need to refund a game on Nintendoįrankly, there could be a lot of questions. How to refund a Nintendo Switch game you purchased on eShop.How to refund a physical Nintendo Switch games.When you may need to refund a game on Nintendo.To make the effort, go to “ Nintendo Support: Contact Us” and click “Start Chat.” When automated support queries you, click the following prompts: “Nintendo Switch > Downloads & Digital Content > Nintendo eShop > Refunds. It’s hard to confirm whether you specifically can get a refund, but there’s no downside to trying. Such reports have been repeated several times over. There are anecdotal reports of people receiving an eShop refund for their digital Pokémon Scarlet or Violet simply by asking Nintendo support nicely, but Nintendo support will often only allow it the one time. For one, many users report a one-time exception being made if you’ve never refunded a game before. However, exceptions may sometimes be made to this policy. According to its UK website, “We are unable to provide refunds or exchanges for mistaken purchases, and/or if you don’t like the game.” Long answer: Officially, Nintendo doesn’t offer refunds for its eShop games. It Is Not Easy to Refund Digital Versions of Pokémon Scarlet and Violet It has people wondering if they can refund digital versions of Pokémon Scarlet and Violet on the Nintendo Switch eShop, and the short answer to that question is - maybe. Pokémon Scarlet and Violet can be really fun games, but there’s no denying that their technical performance is an absolute mess compared to that of games in other massively popular franchises. ![]()
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